"This book is about exploring both the potential and the limits of communication –of using communication both as a tool and as a way of articulating processes of development and social change, improving everyday lives, and empowering people to influence their own lives and those of their fellow community members. The essence is communication; the dilemma is that communication will not solve every problem, although it can contribute in some ways to problem-solving –we just need to get better at knowing how!" (Quoted from book)