"Kenney and Schrag's dealings with the Department of Homeland Security and federal immigration courts reveal a system that is disquietingly random. Applicants are victims of refugee roulette, their fates largely dependent on the sympathies of the government officials who hear their cases. Schrag's recommendations to make the system more consistent and compassionate give the book—and Kenney's heartbreaking story—an added sense of purpose and real practical potential." (Quoted from "Product Description")