TOPIC: Globalisation » Economy » Services » Tourism
Category
books
Date
None
Actor
Kandampully, Jay, et...
Source
Haworth Press
Uploaded date
2011-04-15
Uploaded by

Service Quality Management in Hospitality, Tourism and Leisure

"In recent years, increasing attention has been paid to the management and marketing of tourism, hospitality, and leisure, which have been widely recognized as very important sectors of the service economy. However, a different approach to the management and marketing of tourism, hospitality, and leisure services than to that of physical goods is required." (Quoted from "Introduction")

VISIT WEBSITE DOWNLOAD FILE
Feedback
Your e-mail:    Message: